Last Updated: 02 December 2025

Readle World (“we”, “our”, “us”) operates the Readle World website and mobile application, providing book Subscription services through online subscriptions. This Privacy Policy explains how we collect, use, store, and protect your information when you access our services.

By using our website or mobile app, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to create, manage, and improve your user experience.

1.1 Information You Provide Directly

  • Name

  • Email address

  • Mobile number

  • Password (encrypted)

  • Billing address / delivery address

  • Books you order or add to request lists

  • Return requests & pickup details

  • Security deposit withdrawal requests

  • Support queries or feedback messages

1.2 Payment Information

We do not store your card or UPI details.
All payments are securely processed through third-party payment gateways (Razorpay/Stripe/others).
They may collect:

  • UPI ID

  • Card details

  • Payment transaction ID

  • Billing information

This data is governed by their privacy policy.

1.3 Information Collected Automatically

When you use our website or app, we may automatically collect:

  • Device information

  • IP address

  • Browser type & version

  • App version

  • Device identifiers (Android ID, Model, OS version)

  • Crash logs & diagnostic information

  • Cookies & usage analytics

1.4 Data Collected in Mobile App (Google Play Requirement)

  • App activity (pages visited, clicks, Subscription actions)

  • Device or other IDs (for app security and fraud prevention)

  • Crash logs & performance data

  • General location (approximate city-level, for delivery eligibility)

  • Push notification token (if enabled)

We do not collect precise GPS location, contacts, photos, SMS, call logs, or microphone data.

2. How We Use Your Information

We use your information only to provide and improve our services:

  • Create and manage your account

  • Process membership subscriptions

  • Deliver books and manage pickups

  • Calculate Subscription cycles (1 Month/2 Month)

  • Send order updates & return reminders

  • Manage security deposit and refunds

  • Improve app performance and user experience

  • Prevent fraudulent or unauthorized activity

  • Provide customer support

Marketing emails or notifications are sent only with your consent.

3. Sharing & Disclosure of Data

We do not sell your data.

However, we may share your data with trusted third parties:

3.1 Service Providers

  • Payment gateways

  • Delivery partners

  • Hosting & cloud services

  • Email/SMS providers

  • Analytics tools

3.2 Legal Requirements

We may share data if required by:

  • Court order

  • Law enforcement

  • Fraud investigations

  • Legal compliance under Indian IT laws

Your data is never sold, rented, or shared for advertising to third parties without consent.

4. Cookies & Tracking Technologies

We use cookies to:

  • Improve website performance

  • Remember your login session

  • Analyze usage patterns

  • Show personalized content

You can disable cookies from browser settings, but some features may not work correctly.

5. Data Storage & Security

We use industry-standard security measures to protect your information, including:

  • SSL encryption

  • Secure servers

  • Encrypted passwords

  • Restricted access controls

  • Regular security audits

However, no online system is 100% secure.
Users are responsible for keeping their login credentials safe.

6. Data Retention

We keep your data only as long as necessary for:

  • Active membership

  • Legal or tax requirements

  • Security deposit management

  • Order history and service records

You may request deletion anytime (See Section 10).

7. Children’s Privacy

Our services are not intended for users under 13 years.
If we learn that a minor has created an account, we will delete it immediately.

8. Your Rights

You have the right to:

  • Access your data

  • Update your personal information

  • Request deletion of your account

  • Request security deposit withdrawal

  • Withdraw consent for marketing communications

  • Request data correction or export

To exercise your rights, contact us at the details below.

9. Third-Party Links

Our website or app may contain links to external sites.
We are not responsible for their privacy practices.

10. Data Deletion / Account Deletion Request

You may request deletion of your account and personal data by contacting us at:

📩 Email: readle.indore@gmail.com
📞 Phone: +91 85978 62560

After verification, your data will be deleted within 7–15 working days, except where retention is legally required (e.g., taxes, invoice records).

11. Refundable Security Deposit Data

We store deposit-related information (amount, date, refund status) only for the purpose of:

  • Processing refunds

  • Preventing misuse

  • Fulfilling legal accounting requirements

This data is deleted automatically after refund completion + mandatory retention period.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Updated versions will be posted on this page with a revised “Last Updated” date.
Continued use of our services means you accept the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or your data rights, contact us:

📞 Phone: +91 85978 62560
📩 Email: readle.indore@gmail.com
🏢 Address:
707, Block No. 3, Palas Parisar Phase 1,
Rau – 453331, Madhya Pradesh, India